payment method

PayPal

If you select PayPal during the checkout process, you will be redirected to the PayPal website where you can log in and complete the payment. For more information, please visit the PayPal website.

How do you know the payment was successful?
Once the payment is successful, you will receive the transaction receipt in the mail.

What should I do after I pay?
Rest assured that after successful payment, you just have to wait. We process your order within 24 hours and deliver it within 2-4 days.

What are the stages of my order?
For each step of the order you will be kept informed of the payment via email (date, packages, package tracking...). This information is also available through the account page.

Why did I pay for the order but the order status is still "pending"?
We are used to process the order and ship it on the second day of payment. Only after your order has been shipped, the order status will change to "completed", before that, the order status will change to "pending".

Why does my order status show "completed" but I have not received the products?
The status "completed" means that the goods have been shipped. It does not mean that the goods have been delivered. You can track your package with the tracking number on the order.

I placed an order and the payment did not go through. When I went back to the order, I can't find any way to make the payment again, what do I have to do?
An unpaid order will have no effect, you can simply ignore the unpaid order and proceed with a new order and then pay for the new one.